Skip to main content

Cookie Policy

Cookies Policy

“Cookies” are data files that are placed on Your device or computer and often include an anonymous unique identifier. For more information about Cookies, and how to disable Cookies, visit http://www.allaboutcookies.org. 

If you would prefer to restrict, block, or delete Cookies from our website, you can use your browser settings to refuse all or some browser Cookies. If you disable or refuse Cookies, please note that this may limit the way you use our website and/or some parts of it may become inaccessible or not function properly. For example, you may have to continually re-enter usage preferences and contact details that would have ordinarily been stored in a Cookie.

For general information about Cookies, how behavioural advertising works, how to opt out and the steps you can take to protect your privacy on the internet, you can visit The Guide to Online Behavioural Advertising and Privacy a website that is operated by the Internet Advertising Bureau, the industry body for online advertising.

Particular Cookies are vital for the stability and functionality of our website, and we do not ask for your consent for these to be used on your internet browser. The Cookies we use, collect data from and analyse are detailed below:

Necessary: These Cookies are absolutely essential for our website to function properly. These Cookies ensure basic functionalities and security features of our website, anonymously.

Functional: These are the Cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Performance: These Cookies are used to understand and analyse the key performance indexes of our website which helps in delivering you a better user experience.

Analytics: These Cookies store information like the number of visitors to our website, the number of unique visitors, which pages of our Website have been visited, the source of the visit, etc. This data helps us understand and analyse how well our website performs and where it needs improvement.

Advertisement: These Cookies are used to personalise the advertisements that we show to you so that they are meaningful to you. These Cookies also help us keep track of the efficiency of these ad campaigns.

Other: Other uncategorised Cookies are those that are being analysed and have not been classified into a category yet.

The information stored in these Cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

COOKIES INFO

We use the following Cookies:

Name of CookieWhat it doesHow long it lasts
Mailchimp.landing siteThis Cookie is used by Mailchimp. This Cookie is used for marketing, advertising, website analytics, and other operations.Approximately 1 month
__kla_idThis Cookie is used by Klaviyo. This Cookie is used for marketing, advertising, website analytics, and other operations.Approximately 1 year
tk_aiThis Cookie is used to store a unique user I.D. When the browser session ends
WordPress_logged_inThis Cookie is used to store logged users. When the browser session ends
WordPress_sec_This Cookie is used to provide protection against hackers, and store and account details.  When the browser session ends
WordPress_test_cookieThis Cookie is used to read if Cookies can be placed.When the browser session ends

Data security

Once we have received your personal data, we will use strict procedures and security features to prevent unauthorised access. All information you provide to us is stored on our secure servers based in the UK. 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality and be bound by law.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Passwords

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. If you believe your password has been compromised please contact us immediately via email or using the address at the top of this privacy policy.

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances you can request erasure of your personal data. See the section on your legal rights below for further details.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data. If you wish to exercise any of the rights set out below , please contact us via email or using the address at the top of this privacy policy. 

  • Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  • Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
  • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Access to information

Your right of access to information can be exercised in accordance with the appropriate legislation enacted at the time of exercise. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you in writing and keep you updated.

How to submit a request

If you would like to exercise any of these rights, please submit your request by emailing us at dataprotection@wildpack.com

Changes to our Privacy Policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed via email or using the address at the top of this privacy policy. 

GENERAL

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy, at our sole discretion, as set out in this privacy policy.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal, or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted or amended, and the validity and enforceability of the other provisions of this privacy policy will not be affected and remain valid and enforceable.

Nothing in this privacy policy is intended to, or shall be deemed to, establish any partnership, joint venture, or contract of employment between any of the parties.

Each party confirms it is acting on its own behalf and not for the benefit of any other person.

Unless otherwise agreed, no delay, act, or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This privacy policy is governed by and interpreted according to the laws of England and Wales. All disputes arising under this privacy policy are subject to the exclusive jurisdiction of the English courts.